WebHostingHub Reviews & Ratings

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  • 9/10 Features
  • 9/10 Speed
  • 9/10 Support
  • 9/10 Overall
Web Hosting Hub is recommended by 286 out of 311 customers. Visit Website

There are currently 311 user reviews of Web Hosting Hub

Displaying reviews 1 to 30

  • Nathan Collins

    "Great Hosting - Poor Customer Service"

    Web Hosting Hub review by on

    Service: Website Hosting
    Website: npccontracting.com

    Review:
    Web Hosting Hub has the worst technical support program that I have ever experienced with any company! I have had an issue with them for the past week and I called for customer support and after being on hold for almost an hour I gave up. I tried again at a different time with the same futile results. Each time I call I get the old "we are experiencing longer than normal wait times and please wait while additional agents are made available". NOT!

    I tried contacting customer support through the email option and received a reply that a representative would call me back within a couple of days. The return call never happened. I emailed customer support again and keep getting auto reply answers. Needless to say I am frustrated and not at all pleased with Web Hosting Hub. This sentiment has been expressed by numerous others on reviews of this company that can be found on the web.

    I previously had Go Daddy for years. I was seduced by Web Hosting Hubs lower price. Fools gold is what I got

    Pros: Good web site hosting
    Cons: HORRIBLE customer support

  • Dr. Uchechukwu Eke

    "Excellent Services"

    Review submitted by on

    Service: Website Hosting
    Website: http:test prof.org

    Review:
    I stumbled on webhosting Hub when I was presnented with the choice of picking a company to host my domain. When I chose webhosting Hub for the first time I did I not know what to expect. Some how I was attracted by all you promised to offer including your web builder Boldgrid.

    I am glad to say that I am proud I chose webhosting hub. Your services are excellent. Your support is supper excellent.

    Dr. U. Eke

    Pros: Your boldgrid web builder makes building a site breez. I
    Cons: Yet to see any con

  • Ted Schaar

    "Excellent Host Company"

    Review submitted by on

    Service: Website Hosting
    Website: naturalscratch.com

    Review:
    My sites have been on Web Hosting Hub for several years now, and I am very pleased. Help desk technicians are knowledgable, friendly, and efficient. And, without exception, they answer my questions patiently and expertly. Billing is straightforward, charges reasonable.

    Pros: Too many to list.
    Cons: None.

  • Marina

    "Good Service"

    Review submitted by on

    Service: Website Hosting
    Website: iosonovegano.it
    Platform: WordPress

    Review:
    Your customer service has a very high level. Pleople are clever and kind and they always reply understanding the promlem

    and trying to fix it in every way. Very good!+

    Pros: expert people
    Cons: waiting time in the last months

  • Dwight Clough

    "Best Of Both Worlds"

    Review submitted by on

    Service: Website Hosting
    Website: dwightclough.com
    Platform: Wordpress 4.3.3

    Review:
    Great support! Great price! I've been here for years, and I'm very happy.

    Pros: Great support, great price
    Cons: standard plan not designed for super high traffic

  • Jim Jones

    "Unbelievably Incompetent Host."

    Review submitted by on

    Service: Website Hosting
    Website: antifraudintl.org

    Review:
    After reading some good reviews (How many are posted by them?) we decided to go with Web hosting hub. We found their support staff to be good but limited in what they could do.

    They then received an INVALID and fraudulent DMCA take down request which they had been notified of in advance, instead of just removing the image and contacting us they totally suspended our account without any warning and would not even allow us to remove the content.

    Even when we offered decisive proof that the request was invalid their unethical and unprofessional legal department acted totally wrong and refused to activate us again.
    Now despite any or all good things one may read about this unbelievably bad hosting group and their incredibly incompetent legal department it is of no use when your website is suspended and they will not act in accordance with their many boasts about how "the customer comes first"
    This seems to me to be false and misleading advertising from this very bad hosting organization.

    If anyone is thinking of going with them I suggest you look elsewhere, if being up and running is of any importance to you.

    Pros: Polite staff.
    Cons: Unprofessional and unethical legal team.

  • Frank Petrucci

    "Excellent Service"

    Review submitted by on

    Service: Website Hosting
    Website: lightofthetimes.com

    Review:
    Excellent Service..need I say more?

    Pros: very quick fix
    Cons: someone broke into my account

  • Peter Blake

    "Very Helpful"

    Review submitted by on

    Service: Website Hosting
    Website: fatherpeteols.com
    Platform: Wordpress 4.1.1

    Review:
    I have had a difficult time getting back to my blog I set up @ fatherpeteols.com to add content. WordPress doesn't recognize my username/password. I called for support and and set up an online chat with Jami. He was very helpful and understood I am not technology savvy. To try to log in at the WP site I had to end the chat, and never did get to my blog. I can get to WebHosting, to the Cpanel, etc., but not to the actual blog ad-min site.

    Pros: Courteous and understanding
    Cons: None

  • Sahil

    "Excellent Service"

    Review submitted by on

    Service: Website Hosting
    Website: cppbetterexplained.com
    Platform: Wordpress 4.1.1

    Review:
    Excellent service that was very quick

    Pros: Fast service and friendly
    Cons: None

  • Fred Mason
    Review submitted by on

    Service: Website Hosting
    Website: themaverickpath.com
    Platform: Wordpress 4.1.1

    Review:
    I love their patience and availability! With how nervous I was, they made sure my website was taken care of before they got off the phone.

    Pros: patient and available. curteous too
    Cons: none, actually

  • Keri
    Review submitted by on

    Service: Website Hosting
    Website: vibrantacresfarmstead.com
    Platform: Wordpress 4.1.1

    Review:
    I am new to this whole blogging process and building is a bit frustrating but I had questions and they were quickly and easily answered!

    Pros: Quick, Efficient, understandable
    Cons: n/a

  • Denise
    Review submitted by on

    Service: Website Hosting
    Website: simplyjerry.com
    Platform: Wordpress 4.1.1

    Review:
    So far so good.

    Pros: Customer service rep was willing to communicate and setup account via email and online chat. Loved that!
    Cons: None at this time

  • Eric Peyer
    Review submitted by on

    Service: Website Hosting

    Review:
    The staff is amazingly friendly and helpful, but ultimately the process was a bit too complex for us. We are looking for something more canned--which is obviously not for everyone/perhaps more advanced designers/developers.

    Pros: Super friendly and helpful staff.
    Cons: Complex for the beginner.

  • Joe P.
    Review submitted by on

    Service: Website Hosting
    Website: jerseysmarts.com
    Platform: WordPress

    Review:
    Web Hosting Hub has been absolutely wonderful to work with during my transition. I spent 10 years with my old host first as a shared hosting customer and then as a reseller. Not only was my old host incredibly overpriced for the market, but they were lousy with follow-up on customer service requests. They also had a stance that the customer was always wrong, which was exacerbated by the fact that you never dealt with the same person twice.

    Web Hosting Hub changed my mind on what a hosting company can be. They are quick to respond to help requests and they are proactive in helping push off potential problems by e-mailing me about red flag issues before they become worse. When I needed to transfer my suite of websites from my old host to Web Hosting Hub, their support team seamlessly uploaded and installed the CPanel backups for each site. No questions asked, no problems encountered - it was amazing.

    On the back end, the user interface is clean and efficient. It's a very intuitive design that shows great care and thought was put into its creation. The process to set up addon domains is smooth and easy. I can't say enough good things about the way that Web Hosting Hub has organized itself.

    Overall, I couldn't be happier with the switch that I made to Web Hosting Hub.

    Pros: Quick customer service, seamless transition
    Cons: None

  • Melissa
    Review submitted by on

    Service: Website Hosting

    Review:
    Just wanted to send a quick email that \'ve called many times for help with my first site transfer from another host and each time I\'m always impressed by the level of help I receive from each tech support agent.

    Tonight Kevin L helped me and remembered when I had called last week for an error I was receiving. He fixed my problem tonight and I was on my way in 10 minutes (including the hold time!)

    Pros: quick to solve problem
    Cons: n/a at this time

  • Igor
    Review submitted by on

    Service: Website Hosting
    Website: igorstallthoughts.us
    Platform: WordPress

    Review:
    I just talked to Carlos E. in WebHostingHub tech support, he was knowledgeable, polite, fast, and everything you want in a customer support person. He solved 2 issues that I had in less than 3-4 minutes. Thanks Carlos, and thanks HUB.

    Pros: Great Uptime, great customer service
    Cons: They do not give out free cookies.

  • Frost Newton
    Review submitted by on

    Service: Website Hosting
    Website: frostnewton.com

    Review:
    This is now the second site I'm building on HUB and I'm so impressed with the customer service and all the resources they provide.

    They've made a very complex process easy and accessible through their on-line resources and their CSRs have been great.

    Pros: great support
    Cons: none so far

  • Alex
    Review submitted by on

    Service: Website Hosting
    Website: alexbradbury.co.uk
    Platform: Wordpress 4.1.1

    Review:
    I just had a chat with Alicia H in the Web Hosting Hub Chat for a email server issue and she was very helpful and quick to resolve the problem. Top service!

    Pros: Good customer service
    Cons: None

  • David D.
    Review submitted by on

    Service: Website Hosting
    Website: autowebsite.net
    Platform: WordPress

    Review:
    I've been a customer of WebHostingHub for a little over 2 years now and have nothing but positive things to say. They have always been extremely helpful. They have never let me down in any way. I've been surprised a few times by this company and each time it was something that they did for me without me asking. I took a long time studying hosting companies before I went with WHH and have had an excellent experience with them from day one.

    Pros: Provide quick access to valuable tutorials.
    Cons: None

  • Rob G.
    Review submitted by on

    Service: Website Hosting
    Website: designpath.com

    Review:
    I've had nothing but good experiences with WebHostingHub. The few times I've had to call tech support were met with enthusiastic and informative help. I think the value for the money is outstanding and after weeks of research, I'm very happy to have found them.

    Pros: Great value, great support
    Cons: None that I've encountered yet

  • Pam
    Review submitted by on

    Service: Website Hosting
    Website: surefireonlinemarketing.com

    Review:
    WebHostingHub has amazing customer service. Contacting them, sorting any problems and getting quick, direct answers is an absolute pleasure. Of course their hosting service, range of services, cost, etc are also excellent. Probably a bit more expensive than other crappy web hosts but, as they say, you get what you pay for. I recommend them highly to people I know and here as well.

    Pros: Customer service, hosting services
    Cons: none

  • Abraham Kuhr
    Review submitted by on

    Service: Website Hosting
    Website: avikuhrdesign.com

    Review:
    Hi Web Hosting hub,
    Your one of the best web hosting resources.
    Amazing techsupport
    What a great web hosting company!
    Thanks you web hosting hub for being a human company that cares about its clients
    Best Regards,
    Abraham Kuhr

    Pros: super fast actual real time never had down time
    Cons: i dont have any fisicle money at the moment

  • sarah
    Review submitted by on

    Service: Website Hosting
    Website: wholesomegifts.com.au
    Platform: WordPress

    Review:
    Very good. Quick and answered my question.

    Pros: all
    Cons: none

  • Chong
    Review submitted by on

    Service: Website Hosting

    Review:
    I'm a newbie without any skill to process in Web Hosting and not good in express English Language. But Sincerely say with my experience. Web Hosting Hub Is Come With Friendly, Good Patients, Politeness etc.

    Pros: Is Fine!
    Cons: Nil

  • Phillip Luther
    Review submitted by on

    Service: Website Hosting
    Website: fatcityfootballpool.com

    Review:
    I contacted your support for help with my site. I talked to Sean L. via email and he helped me get my site back running. He was polite and courteous and very knowledgeable. I am glad to know that he will be there if I ever need support again. Thanks!!

    Pros: Great job!
    Cons: None

  • Melle
    Review submitted by on

    Service: Website Hosting
    Website: reallyawesomemarketing.com
    Platform: Wordpress 4.0.1

    Review:
    Don't do this to yourself. I'm a developer, I have about 40 clients who were on their servers (I also used their service) recently, every single bloody one of them got hacked. Clients on other hosts had no issue, but anyone who was with WHH was down and out. This isn't the first time I've had this problem with them. They used to be great but they have really declined in the last several years. the security is terrible and worst of all, they offer no support when it happens. Apparently it's all 40 people's fault, not theirs. Today they deleted all of my files because I had a "security breech" they didn't warn me or try to resolve, just wiped them. They even wiped files that were zipped and not possibly hacked. So really, just say no to this one.

    Pros: good price, decent services
    Cons: awful security, slow servers

  • Anthony Scopel
    Review submitted by on

    Service: Website Hosting
    Website: youmeandthedock.com
    Platform: Wordpress 4.1.1

    Review:
    I was very satisfied with your support

    Pros: Good communication that was in english. NOT broken english...
    Cons: Nothing at this time

  • Kiran
    Review submitted by on

    Service: Website Hosting
    Website: bravelittlesalamander.com
    Platform: Wordpress 3.8.5

    Review:
    Wow, I was expecting to be sent back a list of instructions I would barely understand on how to try and restore my own site, but instead I get an email right away stating that my site has been completely restored and as far as I can tell so far it has been!

    Thanks!

    Pros: quick and effortless on my part
    Cons: none once I found out who to contact

  • Kalynn
    Review submitted by on

    Service: Website Hosting
    Website: championmetalinc.com

    Review:
    I had an issue with editing my website. Quick response and quick resolve

    Pros: quick response
    Cons: none

  • Alessandro
    Review submitted by on

    Service: Website Hosting
    Website: nutrizionebenessere360.com
    Platform: Prestashop

    Review:
    Excellent service all the positive praise and great staff really 10

    Pros: excellent service
    Cons: seo

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