Thank you for restoring my site that had expired and take the time to really help me. Support like this makes you stay loyal with a company.
ErvIn could not have been more helpful. Very Good. Robert
I needed to cancel a site that was being hosted here and needed to talk to a representative. The response was immediate and helpful and professional. SiteGround has an excellent response team.
Martin T was so super efficient and kind. Thanks for putting my mind at ease and providing a great service.
love the service
My Representative was awesome. Which makes me love SiteGround even more. He walked me through setting up an installation of wordpress on my subdomain and taught me about SSL\'s certificate and guided me through how to install and uninstall them. Great work!
I\'m migrating over from Bluehost to Siteground and so far, it\'s a bit of a learning curve because every interface is different. But they are consistently helpful and patient.
Hi I worked with Yoana D. She provided awesome and very fast customer support when I had some issues with my SSL certificate and migration of our wordpress installation from a top level domain to a subdomain.
Fast, friendly, efficient! Thank you so much!! :)
Excellent and utterly professional support team. Look forward to transferring all my current an future hostings to siteground.
Very good services !
Fue una sorpresa ver la rapidez en la atención y en la resolución del problema.
Gabriela sourced the issue I was having with a privacy error by fixing the SSL, in a few minutes!
SG Support has been there when I needed them, supporting me even with my \"silly\" questions. It makes all the difference to have them for a newby like me. Thanks SG
My website went down after auto-updating my plugins. I contacted Siteground support and in the support chat talked to Zhorzh (sorry if I misspelled your name) who helped to quickly determine that a plug-in was responsible. The site was back up in under five minutes. In MMA, this would be a TKO victory. Thanks Zhorzh and Siteground!
I made several attempts to contact support (like 6 times) with zero response over a 10 hour period. FINALLY a response. Pater guided me to the resolution of uninstalling Wordpress and re installing. All was well in the world after that.
I must admit that I was extremely disappointed in the service I didn\\\\\\\'t receive up to that point. I knew what was wrong but couldn’t find the uninstall. Later led me to it and away we went.
Best customer service ever!!!
My problem was resolved quickly and I was completely satisfied. The tech support person was so helpful and pleasant and got right to the point!
Thanks a bunch!!
I have tried MANY different hosting companies over the years and Siteground will have my business for the rest of my life thanks to their support team.
It was awesome support and the team, Kailash Helicopter Services want to thank the team.
Teodor Has been really great and helpfull. I thank him so much. You Siteground have the best customer support ever experienced.
to be honest, It\'s great privilege to deal with siteground team, they are very good professional team and fast reply. My all web sites was hacked and I contact online customer support team and they solved my all web issued with in 1 hour. Than you very much siteground team. It\'s a great value for what we paid.
great service as usual, the reason i stay with siteground
....the BEST online experience I have ever had with a web hosting company. (OTHERS, please note!)
Two relatively complex questions that were answered, politely, professionally and in impressive detail.
Evgeni, another superstar at Siteground!
Been meaning to do this for some time now... We\'ve had our website with Siteground for about 3 years now. They are not the cheapest, but they are the best where it counts: customer service. Unlike many call centers we deal with on a variety of issues from credit cards-banks-online stores, etc., their staff is perfectly fluent in English, extremely polite and most importantly, get things done! We\'ve had a number of minor issues, all were self-inflicted programming issues on our end. However, recently our site was hacked due to some security flaws in some old plugins that we were too cheap to replace. SG responded immediately to our cry for help and we are back up and running normally again. The SG reps always take that extra step: today, just as one example, \"Stefan\" instead of just telling us what to do and where to look to fix a file problem left over from the hack, fixed it himself. He then told us \"how\" he did it, so we are prepared in the future. That\'s just one example, there have been others as well. We\'ve been impressed with their overall quality approach and added another site to SG recently. When/if we add other new sites, they will definitely go to SG. Highly recommended!
Emails did not work. Found the problem after I told him all about the problem. Exicuted quickly and efficiently.
Helped and asked all my questions!
The best support team for web hosting in the world :)
five stars, Emil took care of it all quickly.
Excellent customer service & support from SiteGround! Thanks for the super-fast, courteous, efficient support! SiteGround is by far the BEST hosting provider we\'ve used in 25+ years of running an online business. Very easy to work with. No problems, no delays, no excuses ... they got the job done quickly and thoroughly. Highly recommend SiteGround!
The customer service with Siteground is by far the best available, when you compare to other hosting vendors in the market Siteground is the leader.
We are very happy with the service of SiteGround. Siteground is always there to hear about the problem and to give a quick solution. Their service is fast like a thunder.
Lilia D was friendly and very supportive, like all of the SiteGround support staff. Issues or questions are always dealt with in a professional manner.
Come sempre molta professionalità e disponibilità dallo staff di Siteground.
Hosting with Siteground is great. Everything I have needed from them I have gotten direct help, and have been shown how to do it so next time it happens I can solve it quickly and easily. It was recommended to me by a website developer and I have since recommended it to everyone I know.
Nothing is more frustrating than a slow website. I switched from one of the largest hosting companies to the next and a few days later to SiteGround. My website was fully transferred within 5 hours from the moment I signed up. Thank you SiteGround and Dimitar P. for your excellent support. I will definitely recommend your services to others.
I\'m so happy with your service.
I was playing around with some plugins and suddenly my site crashed. I\'m not that savvy with WD, but all I did was start an online chat box through my account, and within 5 minutes the support guy had identified and fixed the problem.
I would have never had this service with the host I was with previously.
Can\'t thank him enough for being so patient and helpful with what I needed. I\'m new at this so I\'m sure that can be frustrating but I didn\'t sense that at all.
Velocissimi, bravi e... fanno tutto loro!
Grazie mille Nikola Y. !
Stellar Job !!!!
I just had to stop what I was doing and take the time to let you know about the customer service and technical assistance I received today from Dessy P.
Dessy was helpful, with great communication skills and great patience. Dessy took the time to teach me how to achieve the change I wanted and explained everything fully. Dessy is an absolute credit to your business and its customer service and technical support on this level that makes me recommend Siteground to other people. Just making that extra effort is what makes you stand out from the crowd and that is exactly what Dessy does.
I was having a problem with the SSL certificate on my site. I tried for HOURS to fix it myself.
Nicolay at customer service, with a little help from others, had it fixed in no time.
there supprt suck if out of scope
Tonight\\\'s representative was most helpful and I appreciate his courteous, professional demeanor with me AND being able to offer me a 10% off my Grow Big account renewal due to being a 3-year plus customer.
This reviewer really stuck with me as I had a multi-pronger screw up of my own making. He really helped dig me out of it and I could not have done it without his help. Great Job!
After a horrendous week of transferring sites to new owners, and getting a new project up and running, siteground has AGAIN proven why I chose them and they are the best.
Each issue I had was quickly and professionally resolved, and when the problem occurred due to YOUR error, it was quickly noted, responsibility taken, and apologized for. 3 cheers for outstanding customer service and professionalism!!
I can\'t think of anything, including a lower rate, that would make me ever switch!
I have not used other web hosters other than Wix. What I love about Siteground is that no matter what kind of problem you have they have the best staff to help you around the clock and that means 24/7. So even if there are any problems that will be taken care of very fast.
I was running into a major issue with my email and as a result I opened up a live chat with a customer support representative. Having used other hosting providers in the past, I was expecting someone who was unwilling or not knowledgeable in the problem I was facing, or with the assumption that I don\'t understand anything so they can get away with a fake explanation. I was extremely amazed at the amount of effort, knowledge, and honesty I was provided. The support rep that I spoke to was named Aleksandar Boz. He thoroughly looked through my problem and checked everything, while providing me with excellent information. I highly recommend SiteGround to anyone
Daniel is so good to resolving the technical issue in to my cpanel. he is provided great support. So much knowledgeable guy about the technical terms related to server. it\\\'s really helpful for me. Thanks