SiteGround Reviews & Ratings

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  • 10/10 Features
  • 10/10 Speed
  • 10/10 Support
  • 10/10 Overall
SiteGround is recommended by 373 out of 389 customers. Visit Website

There are currently 389 user reviews of SiteGround

Displaying reviews 1 to 30

  • Nyle

    "Always Exceptional!"

    SiteGround review by on

    Service: Website Hosting

    Review:
    I don't usually take the time to leave reviews like this but every time I encounter problems with my site, Siteground support is always phenomenal! There's almost nothing that I ever asked that they were not able to help.

    If you're on a fence of choosing Siteground, you can never go wrong!

    Pros: Fast, reliable, exceptional support!

  • Lisa Savoie

    "Antonia P. And Siteground Are Fantastic"

    Review submitted by on

    Service: Website Hosting
    Website: lisasavoie.com

    Review:
    Antonia P. really helped me today. She was very patient and explained things well. I feel like I'm better prepared for future uploads. I've been very happy with SiteGround's customer service.

  • David Denham

    "Mr. Todor Saved Me!"

    Review submitted by on

    Service: Website Hosting
    Website: tomneversfield.com
    Platform: Wordpress 4.9.5

    Review:
    I'm not a tech person at all. I had some experience with WP several years ago and it wasn't always pretty. I was trying to get my new blog set up and the train left the tracks pretty quick! I logged on to support and Mr. Todor got me back on the rails. I hope these people get paid a fair salary because if it wasn't for them I would be using WIX right now. Thanks, Mr. Todor for you step by step help with my problem.

  • Robin McHaelen

    "These Folks Are Terrific!"

    Review submitted by on

    Service: Website Hosting
    Website: ourtruecolors.org
    Platform: Wordpress 4.9.5

    Review:
    I am not at all tech savvy. Without exception the support at SiteGround has been outstanding. Every tech person I talked to was knowledgeable, friendly and able to fix my issue whatever it was. I am very grateful!

  • WoolfDesign81

    "Mr"

    Review submitted by on

    Service: Website Hosting
    Website: thetincow.com

    Review:
    This is only one of the many websites I own and host on Siteground. They have amazing customer service that has never failed me. It doesn't matter what the problem is, they will solve it. They even do a lot of the work for you if you're unable to or don't know how to make their recommended fixes yourself. They're also very courteous and speak with you like a human, not a robot. I doubt I'll ever use another provider, even if it was free. Save yourself some frustration and go with Siteground. You'll always run into problems of your own making, but they will help you fix them.

    Pros: Customer Service, Price, Ease of use, Value, Performance
    Cons: None

  • Yusuf

    "Great Support"

    Review submitted by on

    Service: Website Hosting

    Review:
    I have a Magento 2 website running off siteground gogeek account. We are a small business and dont employ any technical webmaster. I have found their support excellent.

  • Tracy

    "Siteground Online Customer Chat Experience"

    Review submitted by on

    Service: Website Hosting

    Review:
    I am truly impressed with SiteGround's online customer chat experience. I had numerous questions and not only did the representative provide detailed answers, but also took the time to ask me what kind of project I was contemplating and addressed additional features that I should consider. He then went on to suggest that once I made my purchase, I should contact him and he would assist me with setup. I felt that if the pre-purchase experience was that positive, the ongoing customer service certainly would be equally so and I felt very confident in making a decision to purchase.

  • Carl Benfield

    "Excellent Service"

    Review submitted by on

    Service: Website Hosting
    Website: refreshbusiness.co.uk
    Platform: Wordpress 4.9.4

    Review:
    Really responsive customer service make Siteground my preferred choice of provider.

  • John Moore

    "Team Response And Solutions"

    Review submitted by on

    Service: Website Hosting
    Website: wearemmf.com

    Review:
    Thank you Team,
    You have been instrumental in resolving all of the issues on the sites and have been an excellent choice.
    You have diagnosed the issue and provided support above and beyond once again.
    Thank you again for your efforts.

  • Sandy Louise

    "Again And Again They Delight Me!"

    Review submitted by on

    Service: Website Hosting
    Website: universityuus.org
    Platform: Wordpress 4.9.4

    Review:
    I don't write a review every time I get help from Siteground because I would run out of things to say. So it's been a while since I last said they are the most awesome company I ever dealt with. I don't just mean hosting companies...I mean any type of service. I love them so much! Thank you Siteground for keeping it awesome.

  • Phyllis Thomas

    "Assistance With Deleting Unwanted Themes"

    Review submitted by on

    Service: Website Hosting
    Website: phyllisthomas3.com
    Platform: Wordpress 4.9.4

    Review:
    Zhorzh responded to my request for assistance. He was prompt and provided a link for me to access to resolve my problem. There was a minor problem with the link in that there was no sound so he very quickly provided a different link. That link provided the solution to my problem very quickly. The instructions were easy to follow and my problem was resolved much quicker than I had anticipated.

    Pros: Zhorzh was very prompt and knowledgeable.

  • Rainer

    "Ssl Cert Problem Fixed Instantly"

    Review submitted by on

    Service: Website Hosting
    Website: rg-impex.inc

    Review:
    Top service - there was an issue with the SSL certification and my sites were tagged "NOT SECURE". The helpdesk chat instantly fixed that and all is good again. Best service I have encountered for hosting so far.

    Pros: Support

  • Gail Kraker

    "Todor Was Wonderful"

    Review submitted by on

    Service: Website Hosting

    Review:
    Thank you Todor for your excellent chat support.

    Pros: Extremely helpful and knowledgeable

  • Victor Reveron

    "Very Direct, Clear Response!"

    Review submitted by on

    Service: Website Hosting
    Website: evcarinfo.net
    Platform: Magazine Hoot 1.4.3

    Review:
    My issue was responded to, in chat within 30 seconds! That is the way to answer questions!

  • Todd

    "Best Service Around"

    Review submitted by on

    Service: Website Hosting
    Website: goascend.ca
    Platform: Wordpress 4.9.4

    Review:
    every time i need help they are very helpful and patient, everything always goes smoothly.

    every department is great!!

    Cons: NONE

  • Avdhesh Tondak

    "Siteground Customer Support Is Simply Excellent"

    Review submitted by on

    Service: Website Hosting
    Website: avdheshtondak.com
    Platform: Wordpress 4.9.4

    Review:
    I don't how you guys at SiteGround maintain it but the customer support (chat) is just mindblowing. Every customer support executive I've chatted with so far is knowledgeable and courteous. I am glad I switched from my previous host to SiteGround.

    Highly recommended!

    Thank you SiteGround Tech Team. You guys are awesome.

  • Duncan

    "Once You Try Siteground, You Won't Even Think Of Going Anywhere Else!"

    Review submitted by on

    Service: Website Hosting
    Website: https:nationalsportswear.com

    Review:
    There has never been an instance where these guys did not pull through for me. Best services hands down.
    Regardless of your experience, I have never in my 25 years online had the nicest and more willing people to help then these folk at Siteground...I wish them nothing less then success! I am a lifer! Thanks again guys! Even my last request was so dumb, it was actually my fault and even being my fault these guys went above and beyond...You don't get that anywhere these days. No one better. Thank you :)

    Pros: service, commitment, price and all with a great attitude.
    Cons: Absolutely none ;)

  • Haki Atalov

    "Amazing Support"

    Review submitted by on

    Service: Website Hosting

    Review:
    Not only is the hosting top notch, but the support is amazing. The chat feature makes it effortless to get help whenever you need it. They are prompt, responsive, and knowledgeable. I've never had an issue they couldn't fix. Can't say enough about these guys.

    Pros: Speed, support, flexibility, features

  • Jami

    "Excellent"

    Review submitted by on

    Service: Website Hosting
    Website: jamiburns.com
    Platform: Wordpress 4.9.4

    Review:
    Always prompt and excellent support, even here in Africa.

  • Coléno

    "A Real Great Support From Siteground."

    Review submitted by on

    Service: Website Hosting
    Website: acuineo.com

    Review:
    Everything is on the title !

    Thanks to the team.

  • Mason Werner

    "Support"

    Review submitted by on

    Service: Website Hosting
    Website: masonwerner.com

    Review:
    The staff at Siteground in the support division are magnificent. I give outstanding to these people in support: Tony, Stefan, Bozhidar, and others.

    Pros: Always available
    Cons: None

  • Paul

    "I Will Never Use Anyone Else"

    Review submitted by on

    Service: Website Hosting
    Website: aerobotika.com
    Platform: Wordpress 4.8.2

    Review:
    This company takes care of it's customers. The support people are absolutely top notch. They are the best. There is no messing around with frontline support, you get right to the top level guys on first contact. I couldn't be any happier. I have moved all of my sites and all of my clients from Greengeeks, iPage, and Godaddy to Siteground and now I am going to start looking for more to move.

    Pros: Support, features, and performance
    Cons: Interface is pretty complex

  • Waleed Barakat

    "As Usual, Super Fast Cloud Servers And Great Powerful Support Team"

    Review submitted by on

    Service: Cloud Server
    Website: jodyshop.com
    Platform: Wordpress 4.9.4

    Review:
    Actually, They surprise me every time! Awesome support + Super fast cat replies + helping by hand + an experienced support team. As usual, Super fast Cloud Servers and great powerful support team.

  • John Untener

    "Awesome Support"

    Review submitted by on

    Service: Website Hosting

    Review:
    Kate is an awesome member of their customer service team. She was quickly available and was able to resolve my initial problem quickly. She then had no problem answering additional followup question that I had about their service and how to use their tools. Very friendly. Thanks Kate!

  • Jennifer

    "Awesome"

    Review submitted by on

    Service: Website Hosting
    Website: drbraderikson.com
    Platform: Wordpress 4.9.3

    Review:
    No matter what stupid question I have, SiteGround is always there to answer it and never treat me like I'm an idiot, which I feel like a lot of times! I know the questions can be elementary to them, but they will always put forth the extra effort to make sure I feel comfortable with what I'm doing and even explain "why" to me if I ask!

  • John Kawas

    "The Absolute Best Service And Support I Have Ever Experienced"

    Review submitted by on

    Service: Platform-as-a-Service
    Website: smartmedconsulting.com
    Platform: Joomla! - Open Source Content Management

    Review:
    I love Siteground for many reasons, but at the top of the list is they have the absolute best service and support staff. I have gone to them for numerous issues and always had a fast response and the problems are fixed in no time. Generally the issues come from my side, mistakes i guess you'd call them in configurations, but they fix them always.

    Additionally, their prices are great and frankly, they have a lot of really interesting extras that a small to medium business can really use and save a fortune when compared to using other services.

    I love this hosting company and its a refreshing change from the low quality service that Godaddy used to provide our company.

    Pros: Great prices, EXCELLENT STAFF, lots of unique features and services.

  • Pete Gypps

    "Best Hosting Ever"

    Review submitted by on

    Service: Website Hosting
    Website: corsolutions.co.uk

    Review:
    Love the live chat with techs, tickets with advanced tech etc....fast turn around in less than 10 mins...have been with them for years and its stable and i get the answers every time. Thank you Siteground.

    Pros: Fast and Furious
    Cons: no issues

  • Nigel Grant

    "Great Hosting And Fabulous Support"

    Review submitted by on

    Service: Website Hosting
    Website: alloagolfclub.co.uk
    Platform: WordPress

    Review:
    Always proactive notification, have never experienced issues and support are easy approachable, very knowledgable and friendly. Can’t ask for any more. Great job

  • jdhayes

    "Siteground - Awesome Support At Reasonable Prices"

    Review submitted by on

    Service: Website Hosting
    Website: pixelsplash.ca
    Platform: Joomla! - Open Source Content Management

    Review:
    I use Siteground regularly and refer them to clients (I get no referral fees). While I have occasionally found services that are slightly cheaper or slightly faster or slightly better in some other way, what keeps me coming back to Siteground is their excellent support team. Myself and most of my clients are on their starter plan which, in theory, has limited support. In point of fact whatever the limits of their support are I've never run into them. Whatever my problem is, from a hacked and malware infested web site to more straightforward technical problems, they are always there for me and always ready to help me get the problem solved. Their support engineers are technically knowledgeable and there's never any long escalation tree nor are there long waits. Problems just get solved.

    Honestly, some competitor would need to be nearly free in my mind to be worth it unless they also had the same stellar level of support.

    Pros: Absolutely astonishing support. Wide array of services
    Cons: Not quite as cheap as some bargain basement alternatives.

  • Nemanja Bogdanovic

    "Great Hosting, Great Support!"

    Review submitted by on

    Service: Website Hosting
    Website: nemanja.me
    Platform: Joomla! - Open Source Content Management

    Review:
    I am using siteground as my hosting provider for multiple websites. It is stable, secure and have best support ever!

    Pros: fast, secure, great support
    Cons: none

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