It was simply about me deleting a subdomain and i wanted to make sure that it was removed properly as i am new to your system. Your agent was very helpful and checked it all and explained it to me. I appreciate it.
SUPPPORT staffs deserves 12 out 10. As a rookie, I came across many issues. Without siteground, I would of been over charged by useless support from wordpress and slow plugin support staff.
Always so impressive - The Support!
i did have alot of question.. but she hanged on and dealt with each query.. thanks! 2 thumbs up!!!!
Iliya was great. Clear concise answers to my questions
Cannot fault the 24/7 service at all. Chat operator was so helpful, kept me updated when taking a while to resolve the issue and resolved it as well as going a step further to help me get fully set up.
Thanks so much
You done awsome and help heartly.
This experience is what Customer Service is supposed to be about. I\'ve worked with Tech Support people a lot, and I rarely if ever, get the kind of service I got from Teodor tonight. His hunch was that something didn\'t seem right. He could have ended the call and sent me on my way to chase down what would have been a 2-wild geese, but he acted on his hunch and kept digging. We were at it for over an hour! His efforts led to a discovery that will TRULY help fulfill my needs and I feel he should be recognized for his Super Human efforts.
Thanks again, Teodor. You rock!
They helped me a lot with the hiring of the hosting, until the start-up
Nikola was efficient and courteous.
Sitegrounds support is just excellent replies within a minute loved their customer service appreciated.
I thank infinitely the operator who was with me in chat
He is a skilled and competent guy, I thank him so much for his support which was exemplary
Always fast and efficient customer service. SiteGround is the best.
Preparato, affidabile e sicuro. Ottimo assistente in qualsiasi situazione.
Boz helped me with my email issue in a few minutes and taught me how to fix it in the future.
Brilliant, fluent, excellent customer relationship. quick and fast. superb service.
Mr. Pavel offered me an excellent service this afternoon.
I can recommend Siteground to anyone who is looking for a place to host their website(s).
Not only do they have a lot of documentation, but their service workers are the best I have ever tried! On the phone or in the chat, they are very professional and focused. I have not have an issue they haven\'t be able to solve in literally less than a minute.
I had some trouble transferring my domain and the customer service was so helpful. They were really nice and they quickly helped me solve the problem. I highly recommend Siteground for web hosting!
Great experience. All questions were answered.
Filip was courteous, fast and efficient in his support. He clearly was an ambassador for the Siteground Team. Highly recommended
Ho avuto bisogno dell\'assistenza per alcuni problemi derivati da una scelta sbagliatissima di passare ad un altro Hosting. La differenza con SiteGround l\'ho notata dopo 1 minuto dal trasferimento. E sono tornato dopo tre giorni di offline con grandi danni di indicizzazione e per la Seo, a SiteGround.
Ora sto risolvendo i problemi con l\'aiuto degli angeli dell\'Assistenza da 5 stelle, in particolare Doroteya, operatore preparatissima e fantastica. SiteGround per sempre! Grazie.
All troubles resolved in a timely manner with very knowledgeable stuff!
never waited more than few minutes. All problem solved!
Really then for everybody working in SiteGround for support!
I earlier struggled with getting to chat as I had a popup blocker enabled in Firefox which makes the SG chat and ticket options invisible.
Would be great if there was a message that said, TURN OF THE STUPID AD BLOCKER FOR THIS SITE OR WE WILL NOT CHAT WITH YOU!
The tech support through tickets and chat are consistently excellent on Siteground.
They even pretend to be amused by my humorous wise cracks. Very polite. They could teach my kids something!
Despues de 50 minutos hablando con el chico de atencion al cliente me ha hecho toda la gestion al detalle y perfectisima, tenia diversos problemas en diversas webs con ellos y los ha solucionado todos a la perfeccion. Un grande!
I was with another provider for 12 years. I switched to Siteground primarily because of the incredible chat/live support. With most other features being about the same between dozens of ISP\'s/hosting services, it\'s the one thing, to me, that stands apart in its importance to me as a user. I look forward to a long relationship with Siteground.
i had a question about editing a domain while waiting for my domain to transfer from wix and they helped better than my wildest dreams! I am so glad I contacted the chat person because it was exactly what I needed. They even installed the wordpress stuff so I can jump right into it.
Another great experience with the Siteground support, they repaired me a bunch of websites that were broken due to an error of mine.
Fast and perfect assistance!
I wrongly pressed the first star in thinking I had to press them one at a time to come to a perfect score of 5 stars out of 5. I apologise for that.
Extremely helpful customer service as always from Siteground
The only disappointment is the Black Friday / Cyber Monday offers, which a guess happens elsewhere as well, is that you pay the discount for a year of around £7 but no option to back to the normal price on the web of around £9 but full on a price of £25 a year after the promo for the Geek Plan.
NOT just Siteground but MANY are the same - just watch out for BLACK and CYBER DEALS
I have developed my website alone but they help me a lot and they teach me a lot all for free https://www.starfootballacademy.com/
Quick response and direction.
When I started my site, I chose to go with Joomla, but it had proven to not be user-friendly for me. Time passed, and I decided to switch to WordPress. Using SiteGround Chat Help, they explained what I needed to do to uninstall Joomla, and install WordPress. We had one hiccup - a hidden file that I couldn\'t see. When I pasted in the error message I received, the chat rep discovered the hidden file and fixed it for me. They were very professional, patient, and got the job done to my high expectation. I highly recommend them. Thank you SiteGround!
Site ground team always rock. Good job Martin
Just opened my Siteground account and had a complex technical question about sub-domains linking to a WordPress installation. All my questions were answered quickly and efficiently...and I also had a self-certified SSL up and running all within 10 minutes!
Antonio helped me to point the old name server to your SiteGround name server. It just had taken him a blink and the job was done where as I had tried for ages to do this. He had a very friendly and caring attitude.
I used to have my website hosted at Tripod. Then I moved to Bluehost. A year ago, after being fed up with constant issues and no support, I moved to SiteGround. I cannot be happier. Every time I have a plugin problem, any time my website goes down, or even if I have a question about my account, I get fast friendly service and they fix the problem immediately. No long email chains, no hold music, just great service. I will be staying here for the life of my website.
You guys could not have made my life any easier transitioning my WP hosting. My questions were answered seamlessly by Vasil, Dimo, Antonia and Dimitar who had me up and running in no time.
Siteground is the best service ever tried; they offer professional assistance; i was always able to fix something thanks to a professional customer service where they take care of you with cordiality and great technical skills. I simply love them :)
Amazing support! Super helpful, guided me through everything I needed!
I am very happy to transfer our 2 business website here in SiteGround. Their support is totally great..
Siteground\'s service is top notch. Prompt, professional and friendly. 10/10
Servicios de hosting muy recomendados, un precio muy competente, unos servicios muy a la altura, buena velocidad, variedad de heramientas y lo mejor de todo el servicio de soporte donde en un periquete dan solucion a todos tus problemas, muy contento con los servicios contratados, con lo cual seguiré renovando suscripción.
They are very proffesional and quick.
Servers are super fast.
I surely recommend
Siteground\'s customer support is just awesome. Their support team is knowledgeable, helpful, friendly and timely.
They are true professionals!
The specifications in the cPanal related to the creation or changes from existing accounts was wrong, he help me in the config process until the account was working.