Fue una sorpresa ver la rapidez en la atención y en la resolución del problema.
Gabriela sourced the issue I was having with a privacy error by fixing the SSL, in a few minutes!
SG Support has been there when I needed them, supporting me even with my \"silly\" questions. It makes all the difference to have them for a newby like me. Thanks SG
My website went down after auto-updating my plugins. I contacted Siteground support and in the support chat talked to Zhorzh (sorry if I misspelled your name) who helped to quickly determine that a plug-in was responsible. The site was back up in under five minutes. In MMA, this would be a TKO victory. Thanks Zhorzh and Siteground!
I made several attempts to contact support (like 6 times) with zero response over a 10 hour period. FINALLY a response. Pater guided me to the resolution of uninstalling Wordpress and re installing. All was well in the world after that.
I must admit that I was extremely disappointed in the service I didn\\\\\\\'t receive up to that point. I knew what was wrong but couldn’t find the uninstall. Later led me to it and away we went.
Emails did not work. Found the problem after I told him all about the problem. Exicuted quickly and efficiently.
Helped and asked all my questions!
The best support team for web hosting in the world :)
five stars, Emil took care of it all quickly.
Excellent customer service & support from SiteGround! Thanks for the super-fast, courteous, efficient support! SiteGround is by far the BEST hosting provider we\'ve used in 25+ years of running an online business. Very easy to work with. No problems, no delays, no excuses ... they got the job done quickly and thoroughly. Highly recommend SiteGround!
This reviewer really stuck with me as I had a multi-pronger screw up of my own making. He really helped dig me out of it and I could not have done it without his help. Great Job!
After a horrendous week of transferring sites to new owners, and getting a new project up and running, siteground has AGAIN proven why I chose them and they are the best.
Each issue I had was quickly and professionally resolved, and when the problem occurred due to YOUR error, it was quickly noted, responsibility taken, and apologized for. 3 cheers for outstanding customer service and professionalism!!
I can\'t think of anything, including a lower rate, that would make me ever switch!
I have not used other web hosters other than Wix. What I love about Siteground is that no matter what kind of problem you have they have the best staff to help you around the clock and that means 24/7. So even if there are any problems that will be taken care of very fast.
I was running into a major issue with my email and as a result I opened up a live chat with a customer support representative. Having used other hosting providers in the past, I was expecting someone who was unwilling or not knowledgeable in the problem I was facing, or with the assumption that I don\'t understand anything so they can get away with a fake explanation. I was extremely amazed at the amount of effort, knowledge, and honesty I was provided. The support rep that I spoke to was named Aleksandar Boz. He thoroughly looked through my problem and checked everything, while providing me with excellent information. I highly recommend SiteGround to anyone
Daniel is so good to resolving the technical issue in to my cpanel. he is provided great support. So much knowledgeable guy about the technical terms related to server. it\\\'s really helpful for me. Thanks
Hate bluehost. Bluehost sucks. Their support is terrible. Siteground is the opposite. Their support is AMAZING.
Actualy, I don\'t have big expierence of talking to Siteground\'s customer service - just a few times and always they served just perfect and helped me a lot, very quick, very professional. And you now why my expierence of talking to Siteground\'s customer service is not so much? Because normaly there is no need to talk to them - normally everything is going perfect!
Good luck guys!
The rep was great and fixed my error message in five minutes flat.
Siteground has been fast, helpful, and user-friendly. Most importantly, their support service is second to none! I\'d recommend them to anyone, anytime.
Rosen mi ha aiutato in maniera semplice e chiara, consigliato al 100% ;)
I cant emphasise enough how many times SG support members have come to the rescue. Even if it is a third-party theme crashing. I can always count o on them. Like a true friend! Thanks again!
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So glad I moved to Site Ground. The service is exceptiona
I logged in with several issues on different Siteground accounts and each was dealt with quickly and professionally in a single chat session.
I had a conflicting plug in. My site broke. Siteground staff is always available and ready to fix one\'s problem at a moments notice. I really appreciate the staff at SiteGround! They are the best!
Siteground is awesome and their customer service is second to noe!
Best i have seen - as good as provided by some companies for their staff.
this guy was excellent, very helpful and very quick resolving my issue, siteground is the best web hosting out there, great customer service, never disappointed, thanks
Siteground has the very best customer service, available 24/7 and efficient! I recommend this company !!!!
Siteground is the host I\'ve been looking for. excellent support which is what i need.
Thank you so much for all your support. Excellent team. The hosting technology is super truper, but sometimes you still need someone to help you with professional advice.
She is very awesome at support and solving my issues. Very friendly and i think every organization must have members like such. Very happy with the service provided.
A double win - you get technical superiority with responsive, polite, and expert support staff. I recommend SiteGround as a host since 2005! Fantastic user tools combined with informative training content to self learn.
I was not able to make a purchase at this time, but the customer service rep from Siteground was extremely helpful and informative anyway. As soon as I can shake clear of my current host, I am definitely going with Siteground.
Responses and answer are helpful. They can give me a professional suggestion.
I am new to the website world and I really appreciate the help I\'ve gotten from the support team at Site Ground. I was up past midnight getting a website launched correctly and was in a total panic about it. Your support team was great and then they transferred me to senior level support, and they were able to launch my website perfectly. Then a week later I had an issue with another site and they came through for me again. I am very pleased with Site Ground support, and I\'ve heard great things from my peers as well. Keep up the good work!!
Great service, first class!
I have had SiteGround as a host for two weeks and don\'t even have a website up.
I shared website with my husband on my old host\'s site and we were hacked. The hacker change our usernames and passwords so we couldn\'t get into the host\'s site. They only talk to buyers and you need the login anyway. The sites were taken down and the files trashed when we migrated to SiteGround.
I have had many, many questions over the last two weeks and submitted many, many requests for chats, which have always been productive. The technicians know what they are talking about and are very patient with me.
I would recommend SiteGround to anyone without prompting.
After speaking with 2 other techs, I worked with Yoana D. and she was able to help me get my site clean and back up. I truly appreciate her help.
I\'ve used the chat service several times and have always found a quick and polite answer. Today was no exception. I\'d recommend them to anyone wanting a self hosting website.First rate.
SiteGround has always been a big, supportive help when it comes to building my website.
This time they outdid themselves. It\'s awesome that the customer service (In particular some people working there, Dobromir, thank you very much!) goes to greath lenghts to help you with your problem. It\'s not a cheap hosting plan but worth every penny. Wouldn\'t have been able to create what I\'ve created without them.
SiteGround is the best hosting ever. I have used many hostings and this is the best, the technical support is excellent. In addition to the amount of tools that hosting has as integrated SSL certificates and the free tool to migrate sites.
So fast and so easy can finish it quickly and with great support!
I requested that they switch my domain name over from another company with their technical support. They never made the switch, but charged me anyway and now 3 years later I go to check and my website is gone and listed for sale!
They said they had sent an email to me 3 days after talking to tech support that I was supposed to use to switch my domain over. I'm not sure why they didn't tell me this or follow up when it wasn't done (especially since I was charged for this transfer).
I thought this was a great company that I could refer colleagues and other businesses to as I work with hosting companies quite regularly. Due to this poor level of customer service, I see this is not the case.
they are intelligent and knowledgable. very helpful to my questions
La verdad, la persona que me atendio, Rosita, excelente persona, me atendio super bien y su conocimiento fue excepcional, si fuera por mi yo la recomendaría para un bono, muchas gracias.
Super helpful and knowledgeable.
I am happy with all the support they give. If you are a intermediate web site creator they are brilliant and I recommend them.
I could not ask for quicker response and tech knowledgeable help.
Gave a quick and easy solution which solved my problem