Based on 14 user reviews
I've been a customer of JaguarPC for years. On the few occasions I have had need of their customer service, they have been very responsive and helpful. The price/performance ratio isn't the best, but the up-time, regular communication about planned outages, and customer service are all excellent.
Good strategic partner, plan tailored according to customer needs.
Our e-commerce site is hosted on jaguar(former hostingzoom) for 9 years, it is hard these days to find company that you can rely for that long period, bud we did it with jag. Jag provides great performance, really good stability and value. One of the most important things in web business is support, and we can say that there is no issue that they can not fast resolve. We are also very satisfied with speed of our site, our homepage weights 2MB and it loads from Europe for 3 sec Jag, just keep it going good as You do it now
I transferred my hosting from another vendor because of multiple issues. I was wanting a good hosting company and also wanting the switch to go smooth with no downtime.
I did months worth of research and settled for JaguarPC. They are awesome.
The switchover and setup went smooth as silk, and there was no hiccups at all. No Downtime, and no problems.
Their support was excellent and set things up for me that I even forgot to do!!
The customer service and support staff are fast, friendly and extremely good.
I saw all the reviews, good and bad, and from first hand experience I am totally satisfied with them and took the time to send a good review.
I have hosted with them with a VPS and now a Hybrid system for two years now and everything is flawless. No down time, Excellent support and the customer service is just awesome.
I couldn't ask for a better hosting company that truly cares for its customers.
Jaguar, particularly Zachary, has been very good when it has come to customer service in regards to both our VPS setup as well as exploring options to build out dedicated servers. Whenever as issue has come up, the turn around time to get it fixed has been good.
I have been with JaguarPC for 9 months now and while it hasn't always been smooth due to a hardware problem with my VPS node, most of it has been pretty good and the techs have been very responsive and caring even during the one issue which I know happens at times. I appreciated them doing everything they can to save my latest data even though I do keep my own backups for safekeeping. They have great video tutorials for us newbies and an excellent knowledgebase as well that really helps. Some things I can get help for from other customers in their forums. Live chat is available when I have a quick question. I like them and will be sticking around.