HostMetro Reviews & Ratings

HostMetro Reviews and Ratings Logo
  • 9/10 Features
  • 8/10 Speed
  • 9/10 Support
  • 8/10 Overall
HostMetro is recommended by 29 out of 34 customers. Visit Website

There are currently 34 user reviews of HostMetro

Displaying reviews 1 to 30

  • David

    "Worst Host I Have Ever Encountered "

    HostMetro review by on

    Service: Website Hosting

    Review:
    I have been with hostmetro for just over a year if you ever want a Web page to load do not buy any of their packages. On average while monitoring my websites they get around 4000ms response time. As for their wild guarantees of 99% uptime this is a real joke. They struggle to get 97% uptime.

    They also recently suspended my whole account as one of my websites had high resource usage. Why couldn't they just stop one website that caused the issue. Instead they caused my other hosted websites to go down. I paid for 3 years upfront which was a mistake as they say if I cancel my account I will not get a refund for the 20 months I have left. AVOID AT ALL COSTS THIS HOST IS WORSE THAN USELESS.

    Pros: Cheap
    Cons: Extremely slow and poor uptime

  • Andre Loureiro

    "I Think It's Too Slow For The Ammount Of Data"

    Review submitted by on

    Service: Website Hosting
    Website: andreloureiro.com.br
    Platform: Wordpress 4.2.5

    Review:
    I am considering moving to another host because of loading times...
    but still I don't know if the problem is with hostmetro or with wordpress

    My experience is good overall.. but it's a pain to edit or conffig something at my website

    Pros: good uptime
    Cons: slow loading

  • Nickelfixit

    "Confusion Re Ftp Host Directory Set-up."

    Review submitted by on

    Service: Website Hosting
    Website: nickelfixit.com.au

    Review:
    Contacted live chat but it was unavailable, so I left a ticket and they responded very quickly with clear brief instructions that resolved my problem. Very happy now. :)

    Pros: Really fast resolution
    Cons: Needs clearer FTP setup instructions to start with

  • iris graves

    "Excellent Handling Of Mis Communication"

    Review submitted by on

    Service: Website Hosting

    Review:
    I had moved my site from another hosting company and had paid for HostMetro to rebuild it.
    Between me, Host Media and the 3rd party hosting company, there was a miscommunication and the site did not get rebuilt.
    Miscommunications happen; but, what is noteworthy is how well they addressed. When I saw the site was down, I called and got thru to support immediately who tracked down what happened. He set up my refund and I was refunded within the hour. Very professional, helpful and responsive.

    Pros: Very quickly addressed a miscommunication
    Cons: miscommunication happened

  • Balaji

    "Unbelievable Support, Very Flexible"

    Review submitted by on

    Service: Website Hosting
    Website: dhan.info

    Review:
    I have no issues so far with my hostmetro shared hosting. I wanted a custom extension on my account. Though the whole thing was never in shared hosting, host metro constantly worked with me to install it for me and complete my request in just few hours. Unbelievable support, very flexible and totally unlimited functionality along with unlimited storage and traffic. Thanks HostMetro.

    Pros: Very flexible and highest level of service
    Cons: Nothing so far

  • Anna

    "My First Steps"

    Review submitted by on

    Service: Website Hosting

    Review:
    Max from the support of Hostmetro did excellent work and settled everything very quick(!). The company knows how to keep his customers. The team is always friendly and they love their job.I look forward to discover what they can more.

    Pros: Trustable payment
    Cons: Slow in the weekend

  • Ethan

    "Truly Great"

    Review submitted by on

    Service: Website Hosting
    Website: 420blazeitgaming.com
    Platform: phpBB

    Review:
    Hostmetro are a great and reliable web hosting service, their staff know how to do everything meaning that if you run into any trouble they'll help you out.

    Unfortunately their support system is a little slow and It's kinda hard to get into a live chat but if you leave a ticket they respond really fast with detailed instructions.

    Pros: Cheap, Knowledge and Reliability
    Cons: Quick Support

  • Steve

    "Tim Is Awesome!"

    Review submitted by on

    Service: Website Hosting
    Website: adayinthalifeof.com
    Platform: WordPress

    Review:
    Tim is the best. Hes helped me a few times with some problems I\'ve had with my site. They should give that guy a raise just for putting up with my ignorance when it comes to running my site!

    Pros: tim
    Cons: none

  • John

    "Waste Of Money: Hostmetro"

    Review submitted by on

    Service: Website Hosting

    Review:
    I have been using Hostmetro with their hosting system and I am not happy at all.
    Firstly, the sites are amazingly slow.

    Second, they keep on suspending the account. They told that they suspend it because I am sending spam with my wordpress plugin Akismet.

    I told them that Akismet is an official Wordpress.com plugin, and it is for malware and spam protection. The support is inexperienced, and sends me reports of the external attacks Akismet is blocking, claiming Akismet is sending these!

    They suspend the whole website without informing.

    Don't buy it because it is cheap. It's a waste of money

    Pros: Only Cheap
    Cons: They keep suspending account

  • Vedat Gurtan

    "Keep Away From Hostmetro"

    Review submitted by on

    Service: Website Hosting
    Website: gurtan.com

    Review:
    Keep away from HostMetro, It is a total rip off. Servers are down, support is horrible, they have no idea what they are doing.
    I have to tell them there are issues with the server, they insist server is fine until I tell them I am going to leave.
    Then they offer me to move to another server.

    They are worse than AIG hosts that they are bragging about that they are not.

    Pros: none
    Cons: everything

  • Lisa
    Review submitted by on

    Service: Website Hosting

    Review:
    I need to issue a strong warning against HostMetro.

    They have been nothing but trouble, extremely unhelpful, rude, dismissive. They blatantly lie about server uptime, they delete files without warning or confirmation, they lock me out of my account for no reason, they refuse to co-operate or answer emails. Their attitude stinks. I have given them numerous opportunities to sort out many of the issues with my hosting, but they have just been rude, ignorant and extremely unhelpful, unreasonable, often providing completely inaccurate advice.

    The absolutely worst host ever - even worse than 1&1, and that's something. So, people, stay away from HostMetro as they will rip you off. I would not host with them again if they paid me.

    Pros: Price
    Cons: Horrible, rude, ignorant support. Downtime.

  • Howard Hoyt
    Review submitted by on

    Service: Website Hosting
    Website: n4af.net

    Review:
    You get what you pay for.

    Error log clears itself every two hours

    No RSYNC

    IP 204.93.198.219 down for past 24 hours

    Pros: SSH
    Cons: no rsync, error log a joke,bad uptime

  • Kaitlyn Beck
    Review submitted by on

    Service: Website Hosting
    Website: hearlclackmuseum.org

    Review:
    Haven't been with hostmetro for long but so far the support has been helpful. I'm not great with web hosting stuff so they transferred my website from hostgator for me. So far so good though.

    Pros: transferred my website
    Cons: nothing yet

  • John Hudson
    Review submitted by on

    Service: Website Hosting

    Review:
    I've been with hostmetro for 8 months now and they have surpassed all expectations. I've been with 3 or 4 companies in the past and none have given the kind of support that hostmetro does. Ron is always a great help and explains things well so that I know where I went wrong.

    Pros: Ron is a great support guy
    Cons: None

  • Lilly
    Review submitted by on

    Service: Website Hosting

    Review:
    Initially servers were slow, but because I live in Italy support team told me to add cloud flare. Now my website loads faster and I am happy they told me how to fix it.

    Pros: nice support
    Cons: slow before cloud flare

  • Uy Nguyen
    Review submitted by on

    Service: Website Hosting
    Website: eduservice.org

    Review:
    Nice hosting! Very happy customer. Website never is down.

    Pros: best host
    Cons: -

  • DHG
    Review submitted by on

    Service: Website Hosting
    Website: dhgreenaccounting.com

    Review:
    I'm angry at myself for not signing up when they were running a sale, but it's ok because of the level of service I've been getting. I've been with 5 or 6 hosts over the years and so far Hostmetro has given the fastest support. The guys over there have always been quick to answer my questions and are helpful whenever I ask. The server response time is quick and they use cpanel which I am familiar with from the other hosts I was with previously. I will be transferring my other domains and websites to Hostmetro because of their service.

    Pros: helpful support, reliable speeds
    Cons: lowered price since I signed up

  • Gary James
    Review submitted by on

    Service: Website Hosting
    Website: foundin.us

    Review:
    Great company, helped me get my website uploaded. Very cheap prices with a 50% of coupon. A little confusing for me because I am a beginner and am learning as I go, but support responds quickly.

    Pros: good host
    Cons: confusing for a begginer

  • Mike
    Review submitted by on

    Service: Website Hosting
    Website: its-about-the-legs.com

    Review:
    I have been with hostmetro only for about a month, but so far they have been exceptional. I moved my website because my old host tried to jack up my price. They transferred my files from my old host in less than a day. Got a free domain name too which is always nice.

    Pros: fast transfer, free domain
    Cons: nothing

  • Al Lyman
    Review submitted by on

    Service: Website Hosting

    Review:
    I am always a bit skeptical when ordering a service overseas. Having a business based in the UK, I must make sure that I can reach my customers here. I have only been with HostMetro for a month but so far everything has met my standards. They've a happy customer in me.

    Pros: excellent website speeds at a good price
    Cons: none as of yet

  • Jacques
    Review submitted by on

    Service: Website Hosting

    Review:
    I am living in France and my site was having problems loading quickly. Support suggested I add cloudflare to make it faster so I did it in my control panel and my site loads much faster now! Very helpful and friendly.

    Pros: helpful support
    Cons: Website was slow, but not anymore

  • Dominic Ruiz
    Review submitted by on

    Service: Website Hosting

    Review:
    I some issues with uploading me site. They fix problem and helped me very fast.

    Pros: Fast support
    Cons: Domain name cost

  • Jim
    Review submitted by on

    Service: Website Hosting
    Website: tacticaltec.com

    Review:
    Ive had my domain hosted with them since march. Ive been happy with the service thus far. The control panel is easy enough to navigate and support is responsive. I only signed up for 1 year but I will be renewing when the time comes because they offer price lock, unlike iPage, who I transferred away from.

    Pros: price lock, cpanel, support
    Cons: n/a

  • Phil Morgan
    Review submitted by on

    Service: Website Hosting
    Website: acidrefluxspot.com
    Platform: WordPress

    Review:
    I picked this host because I just got my renewal notice from ipage.
    They increase my rate by 100%. Very dishonest practice.
    I love the fact that they lock in your price and so far their servers are pretty good.
    They transferred website over and didn't charge me a penny.

    Pros: Renewal rate lock
    Cons: only 1 year free domain

  • Margo
    Review submitted by on

    Service: Website Hosting
    Website: simplymargo.com

    Review:
    I got with Hostmetro a couple weeks ago and everything has exceeded my expectations up to this point. I have a few sites on other hosts but haven't been pleased lately so I have been shopping around. I decided to give them a try and so far everything has been great. I have not had any problems getting into my control panel or setting up my site. If they continue being this good I will be moving all of my sites to them.

    Pros: Haven't had any downtime. Relatively inexpensive.
    Cons: None so far.

  • Millie Hanley
    Review submitted by on

    Service: Website Hosting
    Website: coversautowreckers.com

    Review:
    i am very much a beginner and i still dont have my website even up yet, but i am calling support pretty much every day to help me. they are always very friendly and helpful even when i call several times a day! they dont make me feel stupid when i call which makes me comfortable with asking them (probably stupid) questions every day. thank you guys!

    Pros: very nice and friendly. and cheap
    Cons: a little difficult for a beginner like me

  • Maureen
    Review submitted by on

    Service: Website Hosting
    Website: beautybodyhealth.com

    Review:
    So far so good! I opened account with them in March and they have been extremely reliable. Got my site up and running that day and it's been smooth sailing ever since. I've only had to call support once but they were very friendly and prompt.

    Pros: Reliable, friendly support team
    Cons: Wish I had signed up for 3 years instead of just 1!

  • Mohammad Kahn
    Review submitted by on

    Service: Website Hosting
    Website: fathercharity.com
    Platform: Wordpress 4.2.7

    Review:
    Host Metro has been great. My site has only been down once, but they warned me before it happened. It's reassuring knowing that they'll notify you when things like that will happen. Great customer service, also. I would recommend Host Metro to everyone who needs a website hosted.

    Pros: Great Customer Service
    Cons: No cons at this time

  • Trevor Michael
    Review submitted by on

    Service: Website Hosting
    Website: traprockvalley.com

    Review:
    So far, so good. I'm very impressed on how HostMetro turned out to be. I've been with 2 different hosts and I was skeptical to even try another one or just give up all together. My site has never been down. Good customer service, too!

    Pros: available 24/7
    Cons: semi-pricey, but worth it

  • Dr. Michael L. Stanley
    Review submitted by on

    Service: Website Hosting
    Website: mickeldentallab.com

    Review:
    HostMetro has been a wonderful host for the past 3 years. I have not (knock on wood) encountered an issue with them. They have a nice support/billing team that are always there to answer my questions right away and I'm very pleased with that. I have multiple websites (personal and professional) that they host and I would tell everyone to do the same.

    Pros: very reliable
    Cons: no cons yet

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