Bluehost Reviews & Ratings

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  • 8/10 Features
  • 8/10 Speed
  • 8/10 Support
  • 8/10 Overall
Bluehost is recommended by 163 out of 208 customers. Visit Website

There are currently 87 user reviews of Bluehost

Displaying reviews 1 to 30

  • Francesco

    "Performance"

    Bluehost review by on

    Service: Website Hosting
    Website: survivingwithandroid.com
    Platform: Wordpress 4.7.5

    Review:
    Low performance

  • Chinedu Ngwu

    "Review Of Bluehost Webhosting Service"

    Review submitted by on

    Service: Website Hosting
    Website: informania.net
    Platform: WordPress

    Review:
    Indeed, I will recommend bluehost to every webmaster. I have been using bluehost for a couple of months now, and as a matter of fact, it appears to be the best webhosting service I have seen so far. For once, I have never experienced any form of downtime or similar issues.

    Pros: Awesome performance and support
    Cons: None

  • Richard Schulman

    "No"

    Review submitted by on

    Service: Website Hosting
    Website: hashimashi.com
    Platform: WordPress

    Review:
    They do not provide any help to get w3total cache plugin working.

    They say the error msgs are the plugin fault.

    The plugin says the server must make the adjustments.

    Im not happy.

    Pros: none
    Cons: not helpful to improve performance

  • Susan

    "Really??? How Many Problems Do You Want?"

    Review submitted by on

    Service: Website Hosting
    Website: bcivic.org
    Platform: Eventon 2.2.20

    Review:
    Bluehost may be cheap, but you get what you pay for. Estimated hold time every time we have an email or hosting issue is 25 minutes - and then it's actually much longer. Have an email problem? They only keep email logs for a short time, so if you have a problem with an email and contact them RIGHT AWAY, then they can't find it because too much time has gone by. Really???

    Really nice people working for a company who completely doesn't get service.

    Pros: Nothing
    Cons: Bad technical service; constant problems

  • Darren Starr

    "Total Crap Now"

    Review submitted by on

    Service: Website Hosting
    Website: darrenstarr.tv
    Platform: Powered By Slider Revolution 5.1.6 - Responsive, M

    Review:
    Bluehost used to be fine when I first got it around 2 years ago. My sites ran fast and rarely had any downtime.
    Support would usually be instant on live chat and maybe a 2-3 minute wait on occaisions.

    Now.

    Jetpack frequently emails me showing downtimes which happen often, I check the site and can't access it. I have deleted and fresh installed the website multiple times with multipe approved themes and plugins, it still happens. The sites are very slow to load now also 5-20 seconds or more. They suggest upgrading my package and blatently deny any downtime at all.
    The waiting for live chat is set at 30 mins, but you may see that 30 mins sign for 1 hour as I often have before it starts reducing. The support team are now based in India. They lie sometimes. They say they have fixed something and it'll take a short while to be corrected and a short while later they haven't done it, it was just to get me out of the queue, so then I have to queue again.
    It's really horrendous.

    It's exactly what Hostgator did when they sold out. Their service and customer service dropped and myself and hundreds of peers dropped them.
    When my hosting expires, I'll be dropping bluehost too.

    Pros: Easy to get started
    Cons: Terrible service, terrible performance. Would not recommend to anyone I care about.

  • David Lavender

    "(what) Customer Service (?)"

    Review submitted by on

    Service: Website Hosting
    Website: davidlavenderarchitect.com
    Platform: Wordpress 4.4.2

    Review:
    Chat time to wait? Normally 30 minutes.
    Phone support? 8 minutes on a clock that runs down and then resets to 8 minutes. Effective wait time? 30 minutes. And then disconnected.
    Rating: 0, because it is impossible to connect with anyone to state the problem.

    Pros: Multiple email platforms
    Cons: Customer services is a myth.

  • MandJ

    "Annoying Non Cpanel Domain Gui"

    Review submitted by on

    Service: Website Hosting
    Website: mandjwindowrepair.com
    Platform: Wordpress 4.3.1

    Review:
    They make adding a domain name to the web hosting a much more annoying process then it should be. If you are buying aftermarket domains from GoDaddy or elsewhere and someone else had an account previously on GoDaddy and you don't have an EPP code yet since you just bought the domain, you won't be able to add the domain name to your account because of the overly complicated security check process.

    The last account said marked for deletion in the control panel, if they would just get rid of this mess and let you add domains like any other company in the cPanel, they have a custom cPanel security check script for the domain names. Trying to even find the cPanel itself can be difficult oh and they also block any catch-all email addresses too.

    Even if you call in they say "can't do anything for you, sorry."

    Pros: Price I guess, but still cheaper options out there.
    Cons: domain forwarders overly complicated, no catch-all email

  • Amanda

    "Wouldn't Recommend"

    Review submitted by on

    Service: Website Hosting
    Website: amandayountphotography.com
    Platform: Wordpress 4.3.1

    Review:
    I'm so incredibly disappointed in your customer service. I've wasted THREE hours of my day and your company was still NOT able to assist me!!! You've taken money from my family, yet you can't give me any information. I've sent you TWICE my info to verify my identity, you validated you received and then tell me I have to wait ANOTHER FOUR hours for you to EMAIL me. It's unacceptable. Your "small business tip" on Facebook 2 days ago is to "welcome feedback from your customers. Listen and adapt", yet you have all comments and ratings disabled on Facebook AND Google+. Aren't you talking out of both ends of your mouth? Just when I was about to have you host 2 more domains for me. I'm so disappointed in you, Bluehost!!!

    Pros: None
    Cons: HORRIBLE Customer Service

  • Warren Papas

    "Bluehost Review"

    Review submitted by on

    Service: Website Hosting
    Website: cherishphotography.net.au
    Platform: Wordpress 4.3.1

    Review:
    Excellent support and uptime, but my hosting speed is a bit slow.

    Pros: Support and 100% uptime
    Cons: Slow speed

  • Rogerio Carvalho

    "Very Good Service"

    Review submitted by on

    Service: VPS Hosting
    Website: centraldalapa.com
    Platform: Wordpress 4.3.1

    Review:
    The overall site performance is excellent. The support via chat is very fast. In short, support and excellent performance.

    Pros: performance, support
    Cons: Found problems with long running scripts, which are interrupted after 40 seconds of execution

  • sam balet

    "Good Server For Volunteer Work Ecuador Website"

    Review submitted by on

    Service: Website Hosting
    Website: ecuaswissexchange.org
    Platform: Wpml Ver:3.1.5 Stt:1,4,2;0

    Review:
    I use Bluehost VPS standard for my websites and I have good results with it... I recommend it for people that know about hosting.. otherwise they have good cloud plans !

    Pros: Support and Performances
    Cons: Only 30Gb in the standard plan.. and you need for backup

  • Corey

    "Do Not Use Bluehost!"

    Review submitted by on

    Service: Website Hosting
    Website: hirecorey.com
    Platform: Wordpress 4.0.1

    Review:
    Bluehost has become a huge upsell for Mojo themes , any respectable web developer has moved on from blue host. No traditional Cpannel not possible to do normal server task's without being charged. Wait times for support say 30 minutes then end up being 3 hours. The worst hosting experience iv had and i have over 5 hosting companies i deal with.

    Pros: None!
    Cons: No Freedom, To much upselling , terrible installs

  • tilak

    "Bluehost Hosting A Horrible Experience"

    Review submitted by on

    Service: Website Hosting
    Website: tilakmundu.com
    Platform: Wordpress 3.9.3

    Review:
    I was using bluehost for last 3 years but now moving my sites to other hosting providers. Suddenly raised price of my renewal plans without any notice and when I asked to degrade it, they are unable to do so. They will shutdown your site and ask for upgrades. So, beware of this hosting.

    Pros: Established hosting site
    Cons: Totally unreliable on all grounds.

  • Richard
    Review submitted by on

    Service: Website Hosting
    Website: rharris-images.com
    Platform: Wordpress 4.1.1

    Review:
    Using for a couple of years now. Support are generally helpful and consistent, but the simple performance is not good. The site repeatedly goes down due to host issues and it loses me money.

    Pros: Support is good. Easy to use and access
    Cons: Very unreliable

  • Shanequa
    Review submitted by on

    Service: Website Hosting
    Website: nothinbutaccessories.com
    Platform: WordPress

    Review:
    Where should I start....Bluehost, is horrible!!! From the technical support to customer support, I've had nothing but issues with this organization. On several occasions, I've experienced downtime (I mean for hours at a time) no apology no nothing.

    Pros: Pricing to host a website.
    Cons: speed, technical support

  • Don
    Review submitted by on

    Service: Website Hosting
    Website: donniam.com
    Platform: WordPress

    Review:
    Absolutely horrible. I thought bluehost was suppose to be a good hosting company for wordpress. I have had issues with not being able to edit my wordpress sites for a week now. Bluehost has 2 tickets in with no answer to my problems. Left hanging with a support tech stating i can understand how frustrating this is . These companies train people to act sypathetic, about your problem, but it's only more frustrating to hear them babble without any answers to fix your problems. High level support does not even get back to me.

    Pros: None that i have found
    Cons: Terrible in every way

  • Tara
    Review submitted by on

    Service: Website Hosting
    Website: acgtfoundation.org
    Platform: WordPress

    Review:
    Wonderful, friendly service.

    Terrible performance at base level.

    I have 2 sites with BlueHost.

    Last year, they went down for a few days with no communication, no apologies. This year, service has been consistent, but speed is terrible.

    ****Blue Host... you are so close to wonderful, please get it together and I will recommend you!****

    Pros: Great support.
    Cons: Speed problems.

  • Pete
    Review submitted by on

    Service: Website Hosting
    Website: thenomadwithin.com
    Platform: Wordpress 4.1.1

    Review:
    I've been using Blue Host for a few years now.

    PROS

    Support is excellent. I never wait more than a couple minutes to talk to someone. Also, it's 24/7 which is important if you are located outside of the US.

    Interface is good. There website is clear and concise. Plenty of tutorials.

    CONS

    I've had issues with site speed. I run a few sites, and they seem to lag up to 5 seconds or more before loading. I run Wordpress sites so I'm not sure if the issue is my site or Blue Host. Either way, my site doesn't load nearly as fast as I want.

    Pros: Support
    Cons: Site Speed?

  • Suzanne Slunaker
    Review submitted by on

    Service: Website Hosting
    Website: bysuzannemarie.com
    Platform: Wordpress 3.8.5

    Review:
    Technical support seems to know what they're talking about when I have questions. And they offer alternative solutions to problems.

    Pros: Support is good
    Cons: wait time before getting connected to a live person

  • Gary Slunaker
    Review submitted by on

    Service: Website Hosting
    Website: bonesandbarking.com
    Platform: Wordpress 4.1.1

    Review:
    Bluehost is quick to respond to help requests. They're available all hours of the day, and they know what they're talking about. They sent me to your site.

    Pros: Support is great
    Cons: None yet

  • sukhraj grewal
    Review submitted by on

    Service: VPS Hosting
    Website: allthearticles.com
    Platform: Wordpress 4.1.1

    Review:
    Bluehost is one of best web hosting provider. I been using bluehost from last 4 years without any issues. If there is downtime, i always get informed before the schedule maintaince or Technical Issues. Their support staff always available on chat and help you with any problems even you are novice. Now they offer VPS and dedicated servers too, so i am sticking with them for as long as my websites are up.

    Pros: Great Customer Support
    Cons: Typically Nothing

  • Lion
    Review submitted by on

    Service: Website Hosting
    Website: vedfolnir.com
    Platform: Vedfolnir 1.0

    Review:
    Bluehost is too slow.

    Pros: :(
    Cons: :(

  • Hal Gilley
    Review submitted by on

    Service: Website Hosting
    Website: foundationlife.net
    Platform: WordPress

    Review:
    I had several sites hosted by Blue Host and was somewhat satisfied until attempting to close my accounts. I was moving and unable to keep my domain up to date so I closed all but unfortunately forgot one. This was very unfortunate for me due to the fact that auto renewal was operational and my email address had changed due to the COX network.

    Alex from Blue Host refused to work with me concerning my issue and even said Blue Host would fight any attempts by me to dispute the $25 charge with discover. WOW, this is certainly NOT customer service. Quite the opposite. I had no access to email to receive the reminder of 3 day renewal.

    The only thing remaining is to post my TRUTHFUL as well as regretful experience on all Web hosting review sites. Discover will also be disputing the charge on my behalf.

    Pros: Features
    Cons: Horrible Customer Relations

  • Andres
    Review submitted by on

    Service: Website Hosting
    Website: asociaciontakemusu.com
    Platform: Wordpress 4.1.1

    Review:
    Excellent service!!!

    Pros: All
    Cons: Nothing

  • Jay
    Review submitted by on

    Service: Website Hosting
    Website: domainsift.com
    Platform: Wordpress 4.1.1

    Review:
    My website two months ago moved to Bluehost, host very fast, and there is no downtime so far, very stable. Bluehost services are great, they will be very patient to help you solve the problem. He is a great host provider.

    Pros: good support
    Cons: None

  • David
    Review submitted by on

    Service: Website Hosting
    Website: zuziko.com
    Platform: WordPress

    Review:
    Just moved to Bluehost on black friday. I got there shared hosting for $11.98 for the whole year. For this price I did not expect much but I was wrong. Bluehost has the best support I have experienced. The most I ever had to wait on the live chat was 1 minute! The staff was very knowledgable and to the point and where able to solve my problems almost imeediatly. So far I have had no downtime or any other problems to speak of. Its only been a few days but so far I am very impressed and glad that I moved.

    Pros: Excellent Support
    Cons: None to speak of yet

  • Myriam
    Review submitted by on

    Service: VPS Hosting
    Website: mydreamshape.com
    Platform: Wordpress 4.1.1

    Review:
    I had a VPS with bluehost for the cost of 30$/month. I had a few hours of downtime every month and the response time recently got out of control (over 3-4 seconds according to my.pingdom.com. Recently their Provo data center suffered a service interruption (a few hours). It was impossible to talk to any agent via chat or phone. My website was slow for 2 weeks. I tried to speak someone on the chat and got it closed on my face over 15 times since I'm with bluehost. Then you have to wait 15 minutes again to speak with someone and get your story from the beginning with the new agent who closes the chat on you again. I decided to submit a ticket and had no answer for 10 days on why my server is so slow. I now moved to a new host and will cancel my service with bluehost.

    Pros: Not much
    Cons: No service, downtime, slow

  • Brendon Schenecker
    Review submitted by on

    Service: Dedicated Server
    Website: travelvegas.com
    Platform: WordPress

    Review:
    I am not a fan. After 3 long outages in 3 months. Have to switch, which is hard to do when you can't get your files because their service is down.

    Pros: Good when it works
    Cons: Outage after Outage

  • Pitorri
    Review submitted by on

    Service: Website Hosting
    Website: phonebrasil.com
    Platform: Wordpress 4.0.1

    Review:
    Thank you!!! Your directions to fix my problem was direct and perfect!

    Pros: Save my time
    Cons: Not applicable

  • Tirth Bodawala
    Review submitted by on

    Service: Website Hosting
    Website: atyantik.com
    Platform: Wordpress 3.9.3

    Review:
    Very good live support, best hosting for PHP hosting

    Pros: Supports most of the framework in PHP with ease.
    Cons: can't change the root folder. Please provide some provision for it

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