Bluehost Reviews & Ratings

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  • 8/10 Features
  • 8/10 Speed
  • 8/10 Support
  • 8/10 Overall
Bluehost is recommended by 163 out of 208 customers. Visit Website

There are currently 12 user reviews of Bluehost

Displaying reviews 1 to 12

  • cuong nguyen

    "Bad Bluehost"

    Bluehost review by on

    Service: Website Hosting
    Website: imeidata.net
    Platform: Joomla

    Review:
    I'm using shared hosting. My site have problem with connection to outside, and I created 3 ticket. 3 days pass, my site still not working. I start ask for live chat support. Waiting time from 9 mins up to 13 mins. Finally I got Bluehost staff.

    My problem is CURL not working, I make a test script.
    - "Failed to connect to 2607:f8b0:4007:803::1013: Network is unreachable"

    they said:
    - "Oh its trying to use IPV6, it needs to be IPV4"

    then after 30 mins, They do something, I test again and got:
    - "Failed to connect to 162.209.12.214: Invalid argument"

    they said
    - "looks like its having a problem specifying an address - checking on that with the server people",
    "They are going to continue working on that, but I don't know how long it will take.",
    "Could be 24 hours or more."

    Really? I was waiting for 3 days.

    they said:

    "Well considering that this is just a shared hosting service, there are going to be limitations, and downsides for such an inexpensive service."

    So they asking for for pay more money for their error?
    They always offer upgrade.

    So please NEVER EVER USE bluehost. Poor hosting, poor support.

    Pros: do not have any pros
    Cons: poor support, poor service.

  • Vin Dicarlo
    Review submitted by on

    Service: VPS Hosting
    Website: hubmaze.com
    Platform: Joomla

    Review:
    All of my websites hosted on bluehost VPS Standard Package. 4 months ago I moved all of my sites to bluehost from hostgator. Now all i can say about bluehost is rock for my wordpress powered websites. After migrating to bluehost my websites speed increased dramatically and as well as SEO ranking. I strongly Recommend Bluehost for all...

    Pros: Affordable pricing with high quality service
    Cons: Live chat waiting time took more than Hostgator

  • Subash S L
    Review submitted by on

    Service: Website Hosting
    Website: great-anonymous-albums.com
    Platform: 0

    Review:
    My website was down from last Sunday. BlueHost was very responsive. I can name, Jared, Dereck, Matt from among the several people from Support and Terms of Service who were very prompt in attending my problem. My site was back on, yesterday i.e Saturday after I manually fixed several issues. But the promptness in which Support and Terms of Service acted was certainly noteworthy of mention. Thanks for the support guys. I have two of my sites on BlueHost and another I help to maintain for my sister. I have two clients more asking for websites and I will certainly recommend you. Thanks, Subash

    Pros: Promptness, Thoroughness, Quality of support
    Cons: Site suspension without prior notice

  • navneet
    Review submitted by on

    Service: Website Hosting
    Website: seoforesight.com
    Platform: Joomla! 1.5 - Open Source Content Management

    Review:
    Jeff at email support was very helpful and answered my query promptly and helped me sort out my problem very fast

    Pros: very fast communication
    Cons: none

  • Adnan Saeed from 79Xperts.com
    Review submitted by on

    Service: Website Hosting
    Website: webdesigningagency.com
    Platform: Joomla! - Open Source Content Management

    Review:
    My experience with bluehost has been great. I recently got some issues resolved with their team via live chat and their online ticketing system. I had to communicate with their billing, support and verification departments and all were found to be very good and prompt in responding.

    Pros: All staff is very cooperative and dedicated
    Cons: They are not available 24/7 via live chat and ticketing system, didn't try via phone.

  • allison
    Review submitted by on

    Service: Website Hosting
    Website: faystonelementary.org
    Platform: Joomla

    Review:
    I worked with 3 people in Tech Support and 2 people in Billing yesterday and was super pleased with their help, support, problem solving and patience.

    Pros: All
    Cons: None

  • Stefanus Herryanto
    Review submitted by on

    Service: Website Hosting
    Website: svherryanto.com
    Platform: Joomla! - Open Source Content Management

    Review:
    I just want to say thank you for all your support for this year and previous years. My experience with bluehost is always the best. No matter how small is the website or the client, you always valued your customer. Well done! Looking forward for years to come with bluehost. I would never think to change the server eventhough there is lots of offer from other company and most of the time they are cheaper, but without solid proof of customer service, I just dont want to risk it. Thank you Bluehost and merry christmas to the team.

    Pros: Solid up time and customer support
    Cons: Nothing

  • delaporte
    Review submitted by on

    Service: Website Hosting
    Website: ecotime.pro
    Platform: Joomla

    Review:
    fantastic team

    Pros: ecotime.pro
    Cons: Delaporte jean marc

  • Kirsty henderson
    Review submitted by on

    Service: Website Hosting
    Website: www.fiveringstraining.com
    Platform: 0

    Review:
    Excellent support service. Quick to respond, very good communication, reassuring.

    Pros: Feel expert team available to help
    Cons: No current comments

  • Daniel Carlson
    Review submitted by on

    Service: Website Hosting
    Website: simpletechguy.com
    Platform: Joomla! 1.5 - Open Source Content Management

    Review:
    I have a customer at Premier-Loans.net who needed my assistance to fix their website and I had to call BlueHost to get the issue resolved. When I called I spoke with Joseph in the Sales Department. From the very beginning Joseph was Extremely helpful. He went above and beyond the normal call of duty and first offered information that allowed the transfer of my domain very easy. I was going to need to have the domain released from another account and Joseph told me I should have the guy who owned the other domain to call Joseph and that He would take care of everything. The best part about it was that Joseph did take care of everything and actually remembered me when I called back.

    I am very thankful for Joseph and appreciate his time and effort to help me get the best experience I could have hoped for in this situation. Joseph deserves to be recognition in the highest levels! With people like Him on your team Blue Host is sure to always be the best hosting company in the business.

    Pros: Everything
    Cons: Nothing

  • Nathan Combes
    Review submitted by on

    Service: Website Hosting
    Website: wedding-photography-york.com
    Platform: Joomla

    Review:
    Clear website, easy to follow instructions and excellent 'live' support feature. Really pleased that I followed NetRivet's advice and chose BlueHost to host my website.

    Pros: Excellent customer service
    Cons: None

  • Larry
    Review submitted by on

    Service: Website Hosting
    Website: kaebin.com
    Platform: Joomla

    Review:
    Jennifer T did a great job helping when I was very frustrated. Give her a raise please.

    Pros: patient
    Cons: none

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