Based on 207 user reviews
I made a mistake while setting up my new account.
I contacted support by email and had my question answered and my problem solved in less than one hour.
Very happy bluehost customer for years. Focused, responsive, no run-around support whenever needed. Extensive list of useful features available through simple intuitive 1-page cPanel. No digging or drilling down to find features. Keenly aware of customers' need for maximum site uptime, access performance, and keeping up with adding new features and infrastructure. Result of their hard work: a quality service I have been able to count on and grow with into the future as my hosting, e-mail, and web-site content needs change.
Light M and Mitch couldn't have been more helpful. Answered all my questions and they were really stupid questions!
Awesome support. Fast response time and very helpful
Excellent customer support, very fast and informative, thumbs up for Alan.
New to this whole thing. Bluehost has been very helpful in steering us through technical issues we never even knew existed.
After many weeks of suffering from bounced e-mails, we made a determined effort to contact BlueHost, who after a few e-mails were able to diagnose the problem, which seemed to be caused by our email@example.com e-mail address that is featured on our web page.
We have deleted the e-mail address for a few days and changed the password, as well as updating our Anti Virus Software (which has discovered 10 viruses at this moment in time 70% complete)
I always appreciate the customer service I get when I have a question about how to do something related to Blue Host.
The staff is knowledgeable, friendly, and prompt to answer my questions.
Although I am not particularly knowledgeable concerning technical issues, I don't feel I am ever talked down to. They just walk me through finding the solution to my problem.
very quick response..much appreciated.
This message is to Danielï¿½s Boss. After talking with a number of techs this morning at BH, I spoke with Daniel and he solved my C5 site issue with a simple config change. His knowledge of C5 is top notch, please give him the bonus he deserves or at the very least some serious kudos for kicking some serious ass at what he does. NICE WORK!!!! Daniel is a serious KEEPER!
I have three accounts with BH and I will be asking for Daniel from now on.
- Thank you.
i found Error:
Site error: the file /home2/abasketb/public_html/xxxxxxx/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.
last, bluehost support team tell me about config php.ini file and upload to wwwroot
it work now
Excellent service and great support!
Scott C was the best tech I have dealt with in a long time! He was patient and didn't tech talk that I couldn't understand him and was very pleasant and supportive! Highly recommend.
I have a number of websites with Bluehost now, and whenever I've had a problem (usually my end) they've been prompt and helpful - the problem got sorted.
Really happy with the service.
I like Bluehost, and recommend them to others, because every time I call:
- I don't wait long on hold
- and I always get a clear speaking, knowledgeable person
- and they are always very nice
Derek was very helpful, well overdid what he was expected. Bluehost's support is still awesome.
I have used the Bluehost support service on a few occasions over the last year or so. I have, without exception found this service to be extraordinary in it attention to detail, response time and in terms of the persistence of the people who operate the service. They have worked on my latest query long and hard and really did explore the problem very deeply in order to get it sorted. This meant that I was back on-line confident that all was aOK in no time at all... Great to know the service is there when I need it.
I have a customer at Premier-Loans.net who needed my assistance to fix their website and I had to call BlueHost to get the issue resolved. When I called I spoke with Joseph in the Sales Department. From the very beginning Joseph was Extremely helpful. He went above and beyond the normal call of duty and first offered information that allowed the transfer of my domain very easy. I was going to need to have the domain released from another account and Joseph told me I should have the guy who owned the other domain to call Joseph and that He would take care of everything. The best part about it was that Joseph did take care of everything and actually remembered me when I called back.
I am very thankful for Joseph and appreciate his time and effort to help me get the best experience I could have hoped for in this situation. Joseph deserves to be recognition in the highest levels! With people like Him on your team Blue Host is sure to always be the best hosting company in the business.
Since moving to BlueHost several months ago, I have been extremely pleased. Value for dollar is outstanding, plus tech service has been exceptional. They have very willingly helped me resolve a few issues that were not strictly their responsibility. I can't say enough good about BlueHost. Highly recommended!
Clear website, easy to follow instructions and excellent 'live' support feature. Really pleased that I followed NetRivet's advice and chose BlueHost to host my website.
continuing excellent service... above and beyond normal support
had major problem in wordpress dashboard and your support went into it and fixed problem since I could not get to it
thanks, Bluehost support team... you rock!
Always willing to help. Friendly and prompt responses. Very good customer service.
Lightning-fast response, very professional and quick. Absolutely marvellous.
Very helpful on simple matters. Good work.
Jennifer T did a great job helping when I was very frustrated. Give her a raise please.
Blusehost is the BEST ...............!
I have tried godaddy, they are ok but not for me.
I have been using 1and1.com for 5 + years and they suck in every possible way, ie....SERVICE ....NO service, no unlimited sub-domains, no USA customer support.
I like bluehost so much I became a affiliate @ DOMAINSanHOSTING.com
I have spent the last 12 months talking to your customer care at all times of the day even before i had a account YOUR SERVICE AND PRODUCTS ARE 100%
I pray you have much continued success.
Your help was timely and efficient. And much appreciated. Thank you.